“Our Commitment To Your Pet Lies In The Quality Of Our Care”

Your Veterinary Care Online Help Site!

234 Power Road, Endeavour Hills, Vic 3802


Telephone: (03) 9700 0857 or (03) 9700 1307


The quality of our website is a reflection of the level of service you can expect from us!






“Our Commitment To Your Pet Lies In The Quality Of Our Care”

The rate of dog bite-related injuries is highest for children ages 5 to 9 years, and the rate decreases as children age. Almost two thirds of injuries among children ages four years and younger are to the head or neck region. Injury rates in children are significantly higher for boys than for girls. Dog bites are a largely preventable public health problem, and adults and children can learn to reduce their chances of being bitten. Key experts believe that public education can help prevent these bites

Even the sweetest pup can bite if provoked. Some owners unwisely promote aggression in their dogs as symbols of power.

Children make up more than 60 percent of all dog bite victims. The elderly and home service people like mail carriers and meter readers also are high on the list of frequent dog bite victims.

The stastics for dog bites in Australia were:

  • The incidents occurred most frequently in these locations:
    • people's own home (35%);
    • another another private home (24%);
    • road, driveway or footpath (20%).
  • There was a greater proportion of male cases (62%) than female cases (37%).
  • The most frequently injured body regions were lower limbs (52%) and head/neck (34%).
  • Just over half of the cases required a significant level of treatment

As a dog owner what can you do?Dog Attack

  • Carefully consider your pet selection. Before and after selection, your veterinarian is the best source for information about behavior and suitability.
  • Make sure your pet is socialized as a young puppy, so it feels at ease around people and other animals. Expose your puppy to a variety of situations a little at a time and under controlled circumstances; continue that exposure on a regular basis as your dog gets older. If you're not sure how your dog will react to a large crowd or a busy street, be cautious. Don't put your dog in a position where it feels threatened or teased.
  • Train your dog. The basic commands "sit," "stay," "no" and "come" can be incorporated into fun activities which build a bond of obedience and trust between pets and people. Don't play aggressive games like wrestling or tug-of-war with your dog.
  • Keep your dog healthy. Have your dog vaccinated against preventable infectious diseases. Parasite control is important to how your dog feels and behaves.
  • Neuter your pet. Neutered dogs are less likely to bite.
  • Be a responsible pet owner.
    • License your dog with the community as required.
    • Obey leash laws.
    • Dogs are social animals; spending time with your pet is important.
    • Dogs that are frequently left alone have a greater chance of developing behavior problems.
  • Be alert. Know your dog. You naturally would be alert to signs of illness, but you must also watch for signs your dog is uncomfortable or feeling aggressive.
  • Dogs with histories of aggression are inappropriate in households with children.
  • Be sensitive to cues that a child is fearful or apprehensive about a dog and, if so, delay acquiring a dog.
  • Spend time with a dog before buying or adopting it. Use caution when bringing a dog into the home of an infant or toddler.
  • Never leave infants or young children alone with any dog.
  • Properly socialize and train any dog entering the household. Teach the dog submissive behaviors (e.g., rolling over to expose abdomen and relinquishing food without growling).
  • Immediately seek professional advice if the dog develops aggressive or undesirable behaviors.

How can you avoid being bitten?Preventing Dog Bites

Be cautious around strange dogs and treat your own pet with respect.

  • Never leave a baby or small child alone with a dog
  • Be on the lookout for potentially dangerous situations
  • Teach young children to be careful around pets
  • Children must be taught NOT to approach strange dogs.
  • Children should be taught to ask permission from a dog's owner before petting the dog.
  • Don't run past a dog.
  • Dogs naturally love to chase and catch things.
  • Don't give them a reason to become excited or aggressive.
  • Never disturb a dog that's caring for puppies, sleeping or eating.
  • If a dog approaches to sniff you - stay still. In most cases, the dog will go away when it determines you're not a threat.
  • If you're threatened by a dog, remain calm. Don't scream. If you say anything, speak calmly and firmly. Avoid eye contact. Try to stay still until the dog leaves, or back away slowly until the dog is out of sight. Don't turn and run.
  • If you fall or are knocked to the ground, curl into a ball with your hands over your head and neck. Protect your face.
  • Teach children basic safety around dogs and review regularly:
  • Do not play with a dog unless supervised by an adult.
  • Immediately report stray dogs or dogs displaying unusual behavior to an adult.
  • Avoid direct eye contact with a dog.
  • Do not disturb a dog who is sleeping, eating, or caring for puppies.
  • Do not pet a dog without allowing it to see and sniff you first.

What to do if your dog bites someone

Even if the bite can be explained (perhaps someone stepped on the dog's tail), it's important to take responsibility for your dog's actions by taking these steps:

  • Restrain the dog immediately. Separate it from the scene of the attack. Confine it.
  • Check on the victim's condition. Wash wounds with soap and water. Professional medical advice should always be sought to evaluate the risk of infections.
  • Provide important information: Your name and address and information about your dog's most recent medical history.
  • Comply with local ordinances regarding the reporting of dog bites.
  • Consult your veterinarian for advice about dog behavior that will help prevent similar problems in the future.

Everyone wants to prevent behaviour problems. Behaviour problems and conditions are the biggest killer of pets. Prevention of behaviour problems is not as simple as education. Education and follow up are only two of the factors that contribute to prevention of problems. Other factors include obtaining the type of pet and specific pet that best fits into the household and understanding the genetic basis of the problems.

The importance of puppy training cannot be underestimated. The highest reason for euthanasia in dogs is the failure to train appropriately.

We sincerely recommend that you please call us on (03) 9700 0857 or (03) 9700 1307 to schedule an appointment at the earliest. We do not believe in berating our clients for presenting the pets late, as we believe that this is counter productive. It is not our intention to cause you any embarrassment, offence or anxiety. Our approach is now that you have presented your pet to us, how do we go forward from here, not only keeping your pet’s welfare at heart, but also working with your wishes and limiting factors. We do approach all cases presented to us with a level of sensitivity. As pet health care professionals we will present our assessment and treatment in a professional manner and factually as possible.

You may not be aware that in older pets multiple problems often arise as aging affects all body systems. As pets age they become increasingly vulnerable to diseases. The three leading causes of non accidental death in pets are cancer, kidney disease and heart disease. Older animals seldom suffer from a single disease. One problem may markedly influence the course of another. Ageing is characterised by progressive and irreversible change. Pets are likely to start having diseases associated with ageing between 7 and 13 years. Smaller dogs tend to live longer than large dogs. The quality and length of life of older pets can be improved through regular health checks (every 6 months). A thorough clinical examination will help define some of these problems.

Because we do care for the welfare and interest of your pet, we do go out of way to ensure that your pet can access medical or surgical attention in time of its need. It would also interest you to know that:-

  1. We do pride ourselves in the quality of our services.
  2. We do provide a 24 hour on call service.
  3. We also offer payment plans through a third party, provided you meet the criteria as set out by the financing institute.
  4. If you cannot bring your pet to us, we will come to you as we do have a fully equipped pet ambulance.
  5. We also do house calls.
  6. Your pet will receive a very high level of care given the level of diagnostic and monitoring equipment that we have on hand.
  7. We do welcome you to take a personal tour of our facility.
  8. We also provide pet grooming services
  9. We also provide puppy classes. Puppies are trained not only indoors, but also outdoors, bring exposed to outdoor noises and traffic in a controlled environment.
  10. We do care for our wildlife, and work very closely with wildlife carers providing veterinary care where needed.

If you have not used our services before, we do suggest that you try our services and see the differences for yourself. From our analysis we find that over 30% of all new patients are referred to us by existing clients, and a further 25% of all new patients are brought in by existing clients. Our clients travel from as far as Camberwell, Clayton, Fitzroy, Ringwood, Chelsea, St Kilda, Port Melbourne, Pakenham, to name but a few. From the level of service we provide, you would come to understand that we are not your average Veterinary Services provider. We do recommend that you bookmark our web address www.petcarevet.com.au

Our staff are very friendly and courteous. We are very easily accessible. We are located at 234 Power Road, Endeavour Hills, at the intersection of Power Road and Heatherton Road, Endeavour Hills, just off the Monash Freeway. Please note that parking is at the rear.