“Our Commitment To Your Pet Lies In The Quality Of Our Care”

Your Veterinary Care Online Help Site!

234 Power Road, Endeavour Hills, Vic 3802


Telephone: (03) 9700 0857 or (03) 9700 1307


The quality of our website is a reflection of the level of service you can expect from us!






“Our Commitment To Your Pet Lies In The Quality Of Our Care”

How do we go about preventing foodborne illnesses in pets?

  1. Select only wholesome pet foods or pet food ingredients
    1. That meet human grade standards
    2. Discard food with abnormal colour, composition, odour or mouldy appearance
    3. Discard foods from bulging or leaking cans

  2. Control food contamination
    1. Use stainless steel utensils, feeding bowls where possible.
    2. Keep food preparation areas clean. Wash and disinfect bowls and utensils daily.
    3. Store dry commercial food in a cool dry environment free from insects and rodents
    4. Empty moist or moistened foods not consumed within two to three hours if the temperature is above 10ºC.

  3. Control microorganisms in food using physical means.
    1. Cook all home prepared foods at 82ºC for at least 10 minutes.
    2. Verify cooking temperatures with a cooking thermometer
    3. Cover all perishable foods and open cans and store in the refrigerator at 4ºC

  4. Control pets access to unintentional foods.


You also need to aware of the following:-

  1. Food Safety issues affect both humans and pets
  2. Drugs are the most common cause of poisonings in dogs and cats
  3. While prevalence of food borne illness in pets is low, but often food is blamed for acute gastrointestinal disturbances.
  4. Processing methods and quality assurance programs of regulated pet foods limit the potential for companion animal food borne disease.
  5. Pets that roam freely and those fed raw meat or uncooked foods are at greatest risk of food borne disease.
  6. Illnesses can be caused by bacterial infection, bacterial toxins, mycotoxins, chemicals, metals and other contaminants.
  7. Common food hygiene methods can alleviate the majority of food borne illness in dogs and cats.

We sincerely recommend that you please call us on (03) 9700 0857 or (03) 9700 1307 to schedule an appointment at the earliest. We do not believe in berating our clients for presenting the pets late, as we believe that this is counter productive. It is not our intention to cause you any embarrassment, offence or anxiety. Our approach is now that you have presented your pet to us, how do we go forward from here, not only keeping your pet’s welfare at heart, but also working with your wishes and limiting factors. We do approach all cases presented to us with a level of sensitivity. As pet health care professionals we will present our assessment and treatment in a professional manner and factually as possible.

You may not be aware that in older pets multiple problems often arise as aging affects all body systems. As pets age they become increasingly vulnerable to diseases. The three leading causes of non accidental death in pets are cancer, kidney disease and heart disease. Older animals seldom suffer from a single disease. One problem may markedly influence the course of another. Ageing is characterised by progressive and irreversible change. Pets are likely to start having diseases associated with ageing between 7 and 13 years. Smaller dogs tend to live longer than large dogs. The quality and length of life of older pets can be improved through regular health checks (every 6 months). A thorough clinical examination will help define some of these problems.

Because we do care for the welfare and interest of your pet, we do go out of way to ensure that your pet can access medical or surgical attention in time of its need. It would also interest you to know that:-

  1. We do pride ourselves in the quality of our services.
  2. We do provide a 24 hour on call service.
  3. We also offer payment plans through a third party, provided you meet the criteria as set out by the financing institute.
  4. If you cannot bring your pet to us, we will come to you as we do have a fully equipped pet ambulance.
  5. We also do house calls.
  6. Your pet will receive a very high level of care given the level of diagnostic and monitoring equipment that we have on hand.
  7. We do welcome you to take a personal tour of our facility.
  8. We also provide pet grooming services
  9. We also provide puppy classes. Puppies are trained not only indoors, but also outdoors, bring exposed to outdoor noises and traffic in a controlled environment.
  10. We do care for our wildlife, and work very closely with wildlife carers providing veterinary care where needed.

If you have not used our services before, we do suggest that you try our services and see the differences for yourself. From our analysis we find that over 30% of all new patients are referred to us by existing clients, and a further 25% of all new patients are brought in by existing clients. Our clients travel from as far as Camberwell, Clayton, Fitzroy, Ringwood, Chelsea, St Kilda, Port Melbourne, Pakenham, to name but a few. From the level of service we provide, you would come to understand that we are not your average Veterinary Services provider. We do recommend that you bookmark our web address www.petcarevet.com.au

Our staff are very friendly and courteous. We are very easily accessible. We are located at 234 Power Road, Endeavour Hills, at the intersection of Power Road and Heatherton Road, Endeavour Hills, just off the Monash Freeway. Please note that parking is at the rear.