“Our Commitment To Your Pet Lies In The Quality Of Our Care”

Your Veterinary Care Online Help Site!

234 Power Road, Endeavour Hills, Vic 3802

 

Telephone: 1300-838-738 or 1300-VET-PET

 

The quality of our website is a reflection of the level of service you can expect from us!

                         

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WHAT DO CLIENTS THINK OF US?

“Our Commitment To Your Pet Lies In The Quality Of Our Care”

 

Unfortunately we cannot tell you what other clients think about us, as we have become aware to do so would mean the breach of SECTION 59 (1)(c)

The communication from the Veterinary Practitioners Registration Board Victoria, in their newsletter Vol 35, no 1 Autumn 2010, page 5 reads:-

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ADVERTSING TESTIMONIALS - BREACH OF SECTION 59(1)(c)

It has come to the attention of the Board that veterinary practices are using testimonials to advertise on websites and in other forms of advertising material. It is accepted that the practice could be widespread. This is in breach of Section 59(1)(c):-

"A person must not advertise a veterinary practice or veterinary services in a manner which -

(c) refers to, uses or quotes from testimonials or purported testimonials.

Penalty:

For a natural person, 50 penalty units

For a body corporate, 100 penalty units"

Note: a penalty unit is $116.82

The Board is investigating whether Section 59(1)(c) appears to be out of step with current community values or not, but in the meantime practitioners are advised to withdraw testimonials from all forms of advertising forthwith. The Board will take action against practitioners who do not comply. To ensure widest possible coverage, this information will also be disseminated via the Latest News page on the website and via direct email contact with registered veterinary practitioners.

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As law abiding veterinary surgeons we will abide by the guidelines as set out by the Veterinary Practitioners Registration Board Victoria

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The information that we can share with you is that from our analysis we find that over 30% of all new patients are referred to us by existing clients, and a further 25% of all new patients are brought in by existing clients. Our clients travel from as far as Camberwell, Chelsea, Clayton, Fitzroy, Malvern, Ringwood, St Kilda, Port Melbourne, Pakenham, to name but a few. From the level of service we provide, you would come to understand that we are not your average Veterinary Services provider. We do recommend that you bookmark our web address www.petcarevet.com.au

If you have not used our services before, we do suggest that you try our services and see the differences for yourself.

Our staff are very friendly and courteous. We are very easily accessible.

OUR OPENING HOURS ARE:

 

Monday:
8:00 am – 7:00 pm
Tuesday:
8:00 am - 7:00 pm
Wednesday:
8:00 am - 7:00 pm
Thursday:
8:00 am - 7:00 pm
Friday:
8:00 am - 7:00 pm
Saturday:
8:00 am – 1:00 pm

While the above hours are our regular opening hours, we are on call 24 hours.

 

WE CAN BE CONTACTED ON:-

 

1300-838-738

or

1300-VET-PET

 

WE ARE LOCATED AT:-

 

234 Power Road,

(corner Power Road & Heatherton Road),

Endeavour Hills

 

(opposite the Mobil Petrol Station, and just off the Monash Freeway)

 

Please note that parking is at the rear.

 

 

 

 

 

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