“Our Commitment To Your Pet Lies In The Quality Of Our Care”
Dr. Govender and the PetCareVet team members will take the time to explain in detail pertinent information regarding the progress and care of your pet. We do provide an itemized fee estimate (in detail) for the procedure that your pet is scheduled to undergo. Please feel free to ask us any questions about the charges or policies before treatment is initiated. You have a right to understand our charges, and we want you to feel comfortable that you have been treated fairly. In addition written home care instructions will be emailed to you, as well as pertinent information sheets about your pets care and treatment.
Our Fees are based on a number of Factors:-
Understanding the pain of vet bills
Veterinary services and products can be very costly, especially when associated with emergency care or a serious illness or injury.
There are basically two reasons.
It can be dangerous to shop around for the cheapest vet fees, because sometimes the only way to provide something for cheap is by cutting corners - that is, not keeping up with technological and medical advances. Unfortunately though the only guideline for comparison that you have is price. When we give you a price you can rest assured that we can explain to you how we arrived at the price that we gave you, be it for a consult, vaccination, desexing, or even your high end surgeries such as cruciate repairs, exploratory surgery and the likes. We do not pluck figures from thin air. We are proud to provide a high quality service at a very fair price in keeping with our Mission Statement.
We do not receive any government subsidies or fundings. We receive no donations from the public either. Our clinic is funded entirely by the income we generate. Unlike human health care we are not government funded. Our fees are set in line with our mission statement.
We also offer payment plans if you cannot afford upfront payment for medical or surgical services that you may wish for your pet to undergo. You have a choice of two credit providers. Please note that there are conditions that apply for the payment plans that you may choose. Payment plans must be approved prior to treatment. Payment plans incur additional costs. An upfront payment of 33% is required prior to any payment plan being processed.
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